10 ways to have a better conversation

1. Don't multitask. (4:27) 2. Don't pontificate. (4:50) 3. Use open ended questions. (6:02) 4. Go with the flow. (6:39) 5. If you don't know, say that you don't know. (7:26) 6. Don't equate your experience with their. (7:46) 7. Try not to repeat yourself. (8:26) 8. Stay out of the wits. (8:46) 9. Listen. (9:08) 10. Be brief. (10:29) Listen. Be prepared to be amazed! <3 I wanted to summarize because I absolutely love this talk.