How to confirm travel arrangements in a letter

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How to confirm travel arrangements in a letter

Dear Mr Brown,

This is to confirm the arrangements we discussed over the phone today. Enclosed are your airline tickets for the British Airways Airlines, flight number 5123, leaving London at 6:30 a.m. on Friday, July 2, 2015, arriving in Moscow at 9:45 a.m. Our colleague Mr James Smith will meet you at the airport. He will be wearing a dark green name tag and there will be a blue flag in his hands with your name on it. As you requested, I left the return flight open to allow you some flexibility in your stay in Moscow.

I reserved a double room for you with a king-size bed at the Hotel Metropol for three nights. I'm sorry, but there were no rooms available with view to the Kremlin towers. I assure you, however, that the view is spectacular from any window in the hotel. The hotel is a two-minute walk from the main sights and the Red Square and it provides unbeatable service. High-speed WiFi access is available in every hotel room and the lobby.

I hope these arrangements meet your approval. If you need anything else, please call me at 123-4567. I am happy to help whatever problems may arise.

I look forward to your arrival.

Mr John Stuart

Imagine that you have to make travel arrangements for a colleague of yours who wants to travel from Barcelona to London. He wants to stay in a cheap hotel in a single room near the centre. WiFi is very important for him and wants to be flexible in his stay in London.
Fill in the gaps in the letter below.

Dear Ms ……,
This is to (1)………………………….. we discussed over the phone today. (2)……….. are your airline tickets for the British Airways Airlines, (3) ……….. 5123, leaving Barcelona at 6:30 a.m. on Friday, July 2, 2015, arriving in London  at 9:45 a.m. Our colleague Mr Joe Smith will meet you at the (4)………. He will be wearing a dark blue (5)……… and there will be a red (6)……. in his hands with your name on it. As you (7)…………., I (8) ………………….. left the return flight open to allow you some (9) …………… in your stay in London.
I reserved a (10) ………… room for you at the Hotel Queen for three nights. The hotel is a two-minute walk from the main sights and Oxford Street and it provides good service. High-speed WiFi access is available in every hotel room.
I hope these arrangements meet your (11)…………. If you need anything else, please call me at 123-4567. I am happy to help whatever problems may arise.
(12) ………………. your arrival.
Mr Edward King

Key:
1. confirm the arrangements
2. enclosed
3. flight number
4. airport
5. name tag
6. flag
7. requested
8. left the return flight open
9. flexibility
10. single
11. approval
12. I look forward to

Vocabulary

to confirm	megerősíteni
travel arrangements	utazás megszervezése, utazási előkészületek
enclosed	mellékelve
name tag	névtábla
flag	zászló
to request	igényelni, kérni
to leave the return flight open	nyitva hagyni a visszaút időpontjának lefoglalását
flexibility	rugalmasság
double room	kétágyas szoba
Kremlin	Kreml

I assure you	Biztosíthatom arról, hogy……
spectacular	látványos
main sights	fő látványosságok
Red Square	Vörös tér
unbeatable service	felülmúlhatatlan szolgáltatás
high-speed WiFi access	nagysebességű wifi szolgáltatás/elérés
lobby	előcsarnok, hall
approval	jóváhagyás, beleegyezés
whatever problems may arise	bármilyen probléma is merüljön fel

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